The Future of
Digital Hotel
Guest Service
- everything your guests need right at their fingertips!
A Smart Solution with a Quick overview
At Your Service provides a variety of modules tailored to enhance the guest experience. Guests can easily order room service, access pool services, or find information about hotel amenities and events directly from their smartphone or tablet. The platform is designed to be intuitive, making it easy for guests to navigate and access everything they need with just a few taps.
At Your Service enables hotels to make the guest experience easier and more convenient. By offering all services through a single, user-friendly platform, hotels can ensure guests have quick access to everything they need, whether it's room service, information, or other amenities. This not only streamlines the guest experience but also allows the hotel to deliver faster, more efficient service without adding extra work for the staff.
Upselling and Promotion of Hotel Services
DO YOU WANT TO BOOST UPSELLING ?
Increase Sales and Optimize Service
The At Your Service platform is designed to boost revenue by providing guests with a simple and intuitive digital solution.
The 'My Room' module allows guests to easily request essential items such as towels, toiletries, or room cleaning, while giving hotels the chance to upsell premium products like luxury bath amenities or extra pillows. Additionally, the 'Room Service' module enables guests to order food and beverages directly from their device, with real-time updates and customization options to enhance their dining experience. This seamless integration of convenience and personalized service not only elevates the guest experience but also drives additional revenue through upselling and efficient service management.
Simple, Intuitive,
and Accessible
At Your Service is designed to be simple for both guests and staff
Efficient Workflows for Hotel Staff
For hotel staff, At Your Service streamlines operations by automating guest requests, reducing the time spent on routine tasks, and allowing staff to focus on delivering personal and attentive service. By managing everything through one system, staff can quickly view and handle orders, update content, and respond to guest needs efficiently, improving overall guest service.
Elevate your Hotel’s Guest Service
The At Your Service platform ensures that guest orders are sent instantly to the right staff, whether it's housekeeping, reception, or the restaurant. For example, when a guest requests fresh towels, the order goes directly to housekeeping, avoiding unnecessary steps and preventing disruption to other staff. This direct routing improves efficiency and allows the hotel to respond quickly to guest needs.
DO YOU WANT
A GREENER HOTEL ?
Optimize your Hotel’s Sustainable Profile
Promote Sustainability with GoGreen.
At Your Service makes it easier for hotels to adopt and promote sustainable practices through our GoGreen module. Guests can choose to opt out of daily room cleaning, which helps the hotel save on resources like water, energy, and labor costs. In return, hotels can offer rewards such as vouchers for drinks or other perks, encouraging guests to participate in these eco-friendly initiatives. This approach not only reduces the hotel's environmental footprint but also enhances its green profile, giving guests the opportunity to contribute to sustainability efforts in a meaningful way while enjoying their stay.
DO YOU WANT TO IMPROVE YOUR GUEST SERVICE ?
All Hotel Services Combined in One Platform
At Your Service is an innovative digital platform that transforms the way hotels interact with their guests.
Acting as a modern, user-friendly replacement for the traditional room phone and in-room folders, the platform provides guests with a seamless experience, offering all essential information and services directly through their devices—no downloads required. By integrating all guest needs into one centralized solution, At Your Service ensures that guests have a smooth, efficient, and enjoyable stay.
Get in Touch to Learn More
Interested in upgrading your hotel’s guest services with At Your Service?
Reach out to us at
christian.t@tap-innovation.com
We’re excited to discuss how our platform can be customized to fit your hotel’s unique needs and help you create memorable guest experiences while boosting efficiency and sales.